FAQ

1) Is return transportation free of charge?
No. The customer is responsible for the cost of returning the goods.

2) Is shipping free?
Yes. Shipping is free for all orders within the USA.

3) How long do I have to return an order?
You have 30 days from the delivery date to request a return.

4) Are there any restocking fees?
No. We do not charge a restocking fee.

5) How can I contact you?
You can contact us by email at support@pomainer.com.

6) How can I cancel my order?
If you wish to cancel, email support@pomainer.com as soon as possible. Cancellation is only possible before processing has begun.

Contact Information

Shop Name: Pomainer

Business Address:
351 21st St
Santa Monica, CA 90402
United States

Warehouse Address:
Korandova 872/40
147 00 Prague
Czech Republic

We’re Here Monday-Friday: 9:30 AM – 6:30 PM EDT

Drop Us a Line: support@pomainer.com

Call Us: +19177304473