Contact Us

We’re here whenever you need a hand, whether you have a quick question about a product, want an update on an order, or just feel like reaching out. Our team reads every message and aims to make the next step clear, so you know what to expect.

Use whichever contact option suits you best. You can email us directly or send a note through the contact form. You can also reach us by phone at +1 917 730 4473 during business hours, and we’ll route it to the right person. If you include your order number, it helps us look things up faster.

Customer service hours are listed on this page for easy reference. Our team is available Monday–Friday, 9:30 AM – 6:30 PM EDT. Reaching out during those times is the best way to catch us while we’re actively monitoring messages. We also welcome feedback about your shopping experience, from what you liked to what we could improve. Thanks for choosing us, and for giving us the chance to assist with anything you need today.

Shop Name: Pomainer

Business Address:
351 21st St
Santa Monica, CA 90402
United States

Warehouse Address:
Korandova 872/40
147 00 Prague
Czech Republic

We’re Here Monday-Friday: 9:30 AM – 6:30 PM EDT

Drop Us an Email: support@pomainer.com

Call Us: +19177304473